服务条款 TERMS OF SERVICE
使用本站与下单的条款 Terms for using this site and placing orders
访问 biogeek.ai 或在本站下单,即表示你同意以下条款。我们尽量把它写成人话,而不是一堵挡人的墙。 By using biogeek.ai or placing an order here, you agree to the terms below. We have tried to write them as plain language rather than as a wall to keep you out.
生效日期:2026 年 8 月 8 日 Effective 8 August 2026
一、经营主体1. Who you are dealing with
本网站由安徒生(香港)有限公司(Andersen (Hongkong) Co., Limited,于香港注册)运营,BIOGEEK 百吉为其品牌。产品原产地为中国香港,在符合 cGMP 标准的工厂生产。联系邮箱:hi@biogeek.ai。 This site is operated by Andersen (Hongkong) Co., Limited, registered in Hong Kong, under its BIOGEEK brand. Products are made in Hong Kong at a facility operating to cGMP standards. Contact: hi@biogeek.ai.
二、产品性质与内容免责2. What our products are, and what this site is not
我们销售的是膳食补充剂,不是药品。补充剂不用于诊断、治疗、治愈或预防任何疾病。本站的成分资料、研究引用、资讯与论坛内容仅供教育与信息参考,不构成医疗建议,也不能替代医生或其他合资格医疗专业人员的判断。 We sell dietary supplements, not medicines. Supplements are not intended to diagnose, treat, cure or prevent any disease. The ingredient files, research citations, journal articles and forum posts on this site are educational information only. They are not medical advice and do not replace the judgement of a doctor or other qualified health professional.
如果你正在服药、患有疾病、怀孕或哺乳,请在开始服用任何补充剂前咨询医生。产品含量与用法以实际收到的包装标签为准。 If you take medication, have a medical condition, or are pregnant or breastfeeding, consult a doctor before starting any supplement. The label on the product you receive is the authoritative statement of its contents and directions.
膳食补充剂的监管身份因地区而异。你有责任确认所购买的产品在你所在地区可以合法持有与使用。 The regulatory status of dietary supplements varies between jurisdictions. It is your responsibility to confirm that what you buy may lawfully be held and used where you are.
三、订单如何成立3. How an order is formed
你提交订单是向我们发出购买要约。我们确认发货时,买卖合同才成立。在此之前,我们可以在下列情况下取消订单并全额退款: Submitting an order is an offer to buy. The contract is formed when we confirm dispatch. Before that point we may cancel and refund you in full if:
- 商品缺货或该批次未通过我们的放行检验the item is out of stock, or the batch has not passed our release testing
- 页面价格或规格出现明显错误the price or specification shown was obviously wrong
- 订单存在欺诈嫌疑,或收货地址不在我们的配送范围内the order looks fraudulent, or the address is outside the area we deliver to
配送范围与时效见配送政策,退换货条件见退换货政策,两者构成本条款的一部分。 Our shipping policy and returns policy set out delivery and return conditions, and both form part of these terms.
四、价格与付款4. Prices and payment
全站以美元标价。香港特别行政区不征收商品及服务税,页面价格即为你需支付的商品金额,运费另计并在结算前明示。 Prices are in US dollars. Hong Kong does not levy a goods and services tax, so the price shown is what you pay for the goods; shipping is added separately and shown before you submit.
付款由持牌支付机构处理。我们不接触、不接收、也不存储你的完整卡号、有效期或安全码。订单金额一律由我们的服务器按当时的价格表重新计算,页面上传来的金额不作数——这是为了防止有人在浏览器里改价。 Payments are handled by a licensed payment provider. We never see, receive or store your full card number, expiry date or security code. Order amounts are always recalculated on our server against the current price list; any amount sent from the browser is ignored, so that nobody can rewrite a price on their own screen.
我们可以随时调整价格与产品组合,但已确认发货的订单按下单时的价格执行。 We may change prices and the product range at any time, but orders already confirmed for dispatch are honoured at the price shown when you ordered.
五、你在本站的行为5. Using this site
在论坛等公开区域发布内容时,请对内容的真实性负责,不要发布医疗承诺、疗效断言、他人隐私信息或侵犯他人权利的材料。我们可以移除违反本条的内容。 When you post in the forum or other public areas, you are responsible for what you write. Do not post medical promises, efficacy claims, other people's private information, or material that infringes someone else's rights. We may remove anything that breaks this rule.
不得以自动化方式大规模抓取本站、干扰服务运行,或试图绕过任何安全措施。 Do not scrape the site at scale by automated means, interfere with its operation, or attempt to bypass any security measure.
任何年龄都可以浏览本站公开内容,注册账户不要求提供年龄。创建账户时,请使用你有权使用的邮箱与合适的公开昵称,并妥善保管密码;不得转让账户、冒充他人或利用账户骚扰其他用户。发现未经授权使用时请及时联系我们。我们可以暂停涉嫌滥用或违反本条款的账户。 People of any age may browse the site's public content, and account registration does not ask for age. When creating an account, use an email address you are entitled to use and an appropriate public display name, and keep your password secure. Do not transfer an account, impersonate another person or use an account to harass others. Tell us promptly about unauthorised use. We may suspend an account suspected of abuse or a breach of these terms.
未成年人可以使用本站学习和查阅资料。购买或使用补充剂时,应由监护人结合具体产品的适用人群、安全信息和个人情况作出决定;注册账户不代表任何产品适合未成年人。 Young people may use the site to learn and consult its resources. A parent or guardian should decide on any supplement purchase or use in light of the product's intended population, safety information and the individual's circumstances. Creating an account does not mean that any product is suitable for a minor.
六、知识产权6. Intellectual property
本站的品牌名称、标识、文案、图片与页面设计归本公司或相应权利人所有。你可以自由阅读、引用与分享内容,但请注明出处;未经书面许可,不得将其用于商业用途或改作他用。第三方原料商标(如 BONTAC®、LUTENER®、Ovomet®、Quercefit®)归其各自权利人所有。 The brand names, logos, copy, images and page designs on this site belong to us or to their respective owners. You are welcome to read, quote and share the content with attribution, but not to use it commercially or repurpose it without written permission. Third-party ingredient trademarks such as BONTAC®, LUTENER®, Ovomet® and Quercefit® remain the property of their owners.
七、责任范围7. Limits of liability
我们尽力保证本站信息准确、及时,但不保证内容完全没有错漏,也不保证服务始终不中断。对于因使用本站信息而作出的健康决定,我们无法代替医疗专业人员承担判断责任。 We work to keep the information here accurate and current, but we cannot guarantee it is free of error or that the service is never interrupted. We cannot stand in for a health professional in decisions you make on the basis of what you read here.
在法律允许的最大范围内,我们就某一订单承担的责任以该订单的实付金额为限。本条不排除或限制法律不允许排除的责任,包括因欺诈或严重疏忽造成的人身伤害责任。 To the fullest extent the law allows, our liability in relation to an order is limited to the amount actually paid for that order. Nothing here excludes or limits liability that cannot lawfully be excluded, including liability for personal injury caused by fraud or gross negligence.
八、适用法律与条款变更8. Governing law and changes
本条款受中华人民共和国香港特别行政区法律管辖,相关争议提交香港特别行政区法院处理。 These terms are governed by the laws of the Hong Kong Special Administrative Region, and disputes are subject to the jurisdiction of the Hong Kong courts.
我们可能不时更新本条款,更新后的版本在本页发布即生效,页首会标明生效日期。你已经提交的订单适用下单时的版本。 We may update these terms from time to time. A new version takes effect when it is published on this page, and the effective date at the top will say so. Orders you have already placed are governed by the version in force when you placed them.
中英文版本如有歧义,以中文版为准。对条款有疑问请联系 hi@biogeek.ai。 If the Chinese and English versions differ, the Chinese version prevails. For questions about these terms, write to hi@biogeek.ai.